Great Customer Service from D’Addario Company
People are always complaining about companies, products, and customer service. Therefore I like to recognize companies when good things happen. D’Addario makes lots of great products and strings. I’m a huge fan of their patch cables with the mute button. I own three and they perform flawlessly and have been rock solid.
Anyway, I had a TINY issue with another product and their customer service is OUTSTANDING. They actually reached out to me in the popular forum TalkBass. The issue was resolved within minutes and the representative was a pleasure to work with.
Thank you D’Addario! It’s always nice to post positive things!